Creating an account on Klothing can indeed enhance your shopping experience and provide several convenient features. Here are some of the benefits you can expect:

1.When you make a purchase, you Get 1 point for every $10 USD you spend (excluding any shipping fees, taxes & purchases of gift cards)
2.Faster and Easier Checkout: By registering an account, you can save your billing and shipping information securely. This allows for a quicker checkout process as you won't need to enter these details every time you make a purchase.
3.Address Book: With an account, you can create and maintain an address book. This feature enables you to save multiple shipping addresses, making it effortless to choose the desired address during checkout.
4.Favorites List: By having an account, you can create and manage a list of Favorites. This functionality allows you to save products that catch your interest, making it simpler to revisit and purchase them later.
5.Order History Tracking: Registering an account enables you to track your order history. You can easily view your past orders, including details such as order dates, itemized lists, and tracking information. This feature helps you stay organized and keep track of your purchases.

These benefits aim to provide a more personalized and streamlined shopping experience on Klothing. However, it's important to note that the specific features and benefits offered may vary depending on the origin of purchase.

There are several reasons why a payment may be denied due to suspected credit card fraud:

1. Suspicious activity: If the payment system detects unusual or suspicious activity on the credit card, such as multiple large transactions in a short period or transactions in different locations, it may flag the payment for review or decline it outright. 
2. Incorrect card information: If the cardholder provides incorrect or incomplete card information during the checkout process, such as an incorrect billing address or expiration date, the payment system may flag it as potentially fraudulent.  
3. Insufficient funds or credit limit: If the credit card does not have sufficient funds or the transaction exceeds the credit limit, the payment may be declined.   
4. Card restrictions: Some credit cards have restrictions on certain types of transactions or specific merchant categories. If the transaction falls into a restricted category, the payment may be denied.  
5. System errors: In some cases, a payment may be mistakenly flagged as fraudulent due to errors in the payment system or communication issues between the merchant's system and the credit card issuer.

If a payment is denied due to suspected fraud, the cardholder should contact their credit card issuer to resolve the issue. The card issuer can provide more information about why the payment was declined and assist in resolving any potential fraud concerns.

All of our transactions are based in US Dollars. If your credit card is based in a currency other than US Dollars, your card issuer will convert the transaction amount to your card's currency using the exchange rate applicable on the date they process the transaction. The exchange rate may vary depending on the card issuer and the specific terms and conditions of your credit card. 

 It's important to note that the exchange rate used for the conversion may not be the same as the market rate at that moment. Card issuers often apply their own exchange rates, which can include additional fees or markups. These fees are typically mentioned in your credit card agreement or disclosed by the card issuer. 

The actual amount that will be charged to your credit card in your currency will depend on the exchange rate at the time of processing, which may be different from the rate at the time of your purchase. This means that the final amount in your currency may differ slightly from the estimated conversion at the time of your purchase due to fluctuations in exchange rates. 

 If you have any specific concerns or questions about the exchange rate or fees associated with your credit card transactions, it's best to contact your card issuer directly for more information. They can provide you with detailed information about how they handle currency conversions and any applicable fees.

To set your shipping address, you typically need to follow these steps:

1. Browse and select the items you wish to purchase and add them to your cart. 

2. Proceed to the checkout or payment page. At this stage, you will typically be prompted to provide your shipping address. 

3. Fill in the required fields with accurate information. The typical fields for a shipping address include:- Full name: Provide your full name or the name of the recipient if it's different.- Address line 1: Enter your street address, apartment number, or any specific address details.- Address line 2 (optional): If needed, you can use this field to add additional address information. - City: Enter the city or town where you want the package to be delivered.- State/Province: Provide the state or province relevant to your location. - ZIP/Postal code: Enter the postal code associated with your address.- Country: Specify the country where you reside or where the package should be shipped. 

4. Double-check the information you entered to ensure it is accurate and complete. Mistakes or incomplete information may cause delivery delays or other issues. 

5. If there's a different shipping options (e.g., standard, expedited), choose the option that suits your needs.

6. After entering your shipping address and selecting the desired shipping method, proceed to the payment stage to complete your purchase. (We Offer Free Shipping)If you encounter any difficulties or have specific questions about setting your shipping address, Please contact us for assistance.

Once you have completed your order and the payment has been successfully processed, our dedicated team will promptly prepare your package for shipment. We work closely with trusted couriers to ensure reliable and secure delivery of your order.

Here's what you can expect from our exceptional shipping policy:

Global Coverage: Enjoy express shipping on all orders. Our commitment to connecting you with the latest fashion trends knows no boundaries.

Trusted Carriers: We have partnered with top shipping carriers like DHL, USPS, ePacket, and FedEx to ensure the safe and prompt delivery of your items. Express options are available when possible, providing even faster delivery times.

Fast and Secure:

For US orders (Ship from US warehouse) : 4-9 business days

For US orders (Ship from China/German warehouse): 5-10 business days

For Western Europe orders (Ship from China/US warehouse): 5-10 business days

For non-US/non-Western Europe orders: 7-15 business days

Strategic Fulfillment Centers:  We have partnerships with reputable dealers in the United States, Germany, and China to optimize our shipping process and ensure efficient delivery,
regardless of your location. We are adding new products to our platform every day, and currently have over 3,000 unique pieces in our inventory.

Sales tax is determined by the laws of the state to
which the order is being shipped. Each state has its own rules and rates
for sales tax. When you make a purchase online, the sales tax displayed
during the checkout process is usually an estimate based on the applicable
tax rate. 

The final sales tax amount is typically calculated once
the order has been processed and shipped. The actual tax amount may differ
from the estimated amount if there are any changes in the tax laws. The
accurate sales tax amount will be reflected on the final invoice or
receipt. 

It's important to note that sales tax regulations can
vary not only by state but also by locality within a state. Some cities or
counties may have their own additional local sales tax rates that need to
be applied. This further adds to the complexity of determining the exact
sales tax amount for a given purchase.

In case a damaged or wrong product was delivered, the end-customer is required to send photos clearly showing the tag, the item itself, and its defect within 14 days after delivery. We will send a return label and refund the order once received back.

Return:

We offer a 14-day return policy counting from the day you receive your parcel. To ensure a smooth return process, please keep these guidelines in mind: Ship the return back within 14 days of receiving your order, and make sure to use a shipping method with an active tracking number.

Exchange:

1. Place an order for a new item/size.

2. Pay for a new order.

3. Send the previous order back to the warehouse within 14 days after the delivery date.